Terms & Conditions

These terms form an agreement between XO Agency (“XO”, “we”) and you, the creator or visitor using this site. Creating an account, accepting an invitation or using any member tool means you accept them. If you do not accept them, do not create an account.

You must meet TikTok’s minimum age and eligibility requirements for LIVE and agency features in your region, be legally able to enter contracts (or have any required guardian consent), and be in good standing with TikTok’s Community Guidelines, Terms of Service and LIVE Monetisation rules. You are responsible for keeping your own TikTok account compliant.

Membership is granted by review and may be granted, limited, suspended or ended at our discretion. Coaching, match-making, reporting and strategy are provided as support services; they are not a guarantee of rank, diamonds, income, followers or any specific outcome.

All diamond, gift and earnings figures shown in this portal are estimates derived from public TikTok LIVE ranking data and creator-supplied screenshots. TikTok is the sole authority on what you are actually paid. XO does not process TikTok’s payouts and is not liable for TikTok’s calculations, holds, deductions, taxes or delays.

You are an independent creator, not an employee, partner or joint venturer of XO. You are responsible for your own taxes, filings and any local licensing.

Member-only material — dashboards, reports, coaching notes, benchmarks, training videos, playbooks, match-making strategy, internal statistics and any non-public agency process — is confidential and proprietary to XO. You agree not to copy, republish, screenshot for distribution, resell, or disclose that material to any person outside XO, and in particular not to any competing agency, network, scout or manager, during your membership and for two (2) years afterwards.

The XO name, jaguar mark, site design, written material, training curriculum, report formats, scoring models and software are owned by XO. You receive a personal, non-transferable, revocable licence to use them for your own participation in the agency, and nothing more. You keep ownership of your own content, and grant XO a non-exclusive licence to display your public handle, avatar, highlights and public ranking results for promotion of the agency while you are a member.

No account sharing, credential sharing, scraping, automated access, reverse engineering, fake engagement, purchased gifting, harassment, or upload of content you do not have the right to upload. Accounts that break these rules may be closed without notice.

You are responsible for your password and for everything done under your account. Access levels are set by administrators, and administrators may change them; you will be emailed when they do and may appeal. Tell us immediately if you believe your account has been accessed by someone else.

Either side may end the membership at any time in writing. On exit, portal access is removed. Records are retained as described in the Privacy Notice. Sections 5, 6 and 10 survive.

To the fullest extent permitted by law, XO is not liable for indirect, incidental or consequential loss, lost income, lost rank, lost followers, platform bans or third-party platform decisions. Our total liability for any claim is limited to the amounts you paid XO in the three months before the claim. See the Disclaimers.

These terms are governed by the laws of the Province of Ontario, Canada, and the courts of Ontario have exclusive jurisdiction. We may update these terms; continued use after an update is acceptance, and material changes are emailed to members.

Questions about these terms: reach us through the contact form on this site. Please do not reply to automated emails.